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BCY Service Centre & Scout Shop

Welcome to the BCY Service Centre Staff Contacts page!

The BCY Service Center Staff are here to help you with questions about the Scouts Canada movement. The friendly staff here at our office are a great resource for answering questions and seeking assistance.

The BCY service Centre is located at:

Tel: 604-879-5721  Fax: 604-879-5725 Email:

Staff List

Operations Manager Iqbal Lalany ext. 223
Member Services Administrator Dyanna Pfenniger ext. 224
Member Services Administrator Michelle Yu  ext. 226
Bookkeeper  Liza Gabriel  ext. 225
Communications & Administrative Assistant Melissa Nemeth  ext. 221
Member Services Administrator  Dennis Dimalanta  ext


Scout Shop

Located in the same building as the BCY Service Centre, the Scout Shop exists to meet your Scouting Equipment needs!

Click here to browse through the Scout Shop inventory

Shop Hours:

Monday : 9:30am-5:30pm

Tuesday - Friday : 9:30am-8:00pm

Saturday : 9:00am-6:00pm

Sunday : 10:00am-5:00pm

Follow us on Twitter @ScoutShopVan and Like us on Facebook Vancouver Scout Shop for all of our in store and National specials


Tel: (604) 879-5724 or 1-886-879-5721

Fax: (604) 879-5433



Scouts Canada, the country’s leading youth organization, offers challenging programs for boys, girls and youth age 5-26 in thousands of individual groups in most cities and towns across Canada.

Join Scouts Volunteer with the Pacific Coast Council Frequently Asked Questions Donate to the Pacific Coast CouncilThank a Volunteer or Program Leader

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